We were very pleased with the work. He came by...gave an estimate...stated the day and time he would be here...and by gosh...he actually came. The team did their work quickly and efficiently. Cleaned everything up then left. I HIGHLY recommend this company.
We are extremely grateful for your review. Thank you for taking the time to post it. Customer satisfaction is very important to us. We're glad to know you were happy with the job that was done. We hope you'll call us with any future tree service needs.
First, you answered our call! I have no doubt that had you not been able to answer it at that time, you would have called back. Just having a business answer a call, or get back to us, tells us a lot about the pride one takes in the business they run. A date and time was set for you to come out and take a look at what we wanted done. You came!!!
No excuses, and you weren’t a no show. We do understand that life sometimes gets in the way of our best laid plans, but we also have no doubts that you would have called us and rescheduled if anything had changed. Courtesy is important in running any business, and both you and Donna were nothing but courteous and kind, start to finish. Steve, you were extremely honest and up front about what the cost would be and why, and we appreciated that. Your concern for taking down the tree and not having any damage done to our property was also greatly appreciated. Gratefully, Charlie and Andy Root”
We are very appreciative of this wonderful review! Thank you for taking the time to post it. We strive to achieve and maintain exceptional customer service, value for the money, and a prompt response to requests for our services. It's gratifying to know, through reviews such as yours, that we are accomplishing many of our highest goals. We sincerely appreciate your business and look forward to potentially serving you again.
I just want to let you know that we were very pleased with the service that you and your crew provided. They are very hard working guys that were very polite and professional. They not only went above and beyond but they cleaned up and threw away all their trash.
Just thought you should know.
Thank you so much
We very much appreciate your review of our company and crew. We pride ourselves on not only providing the best tree care services, but also in leaving our customers' property in the best condition possible when we complete the job. Thank you for noticing the efforts of our staff and for letting us know how we're doing!
Great job -- well done and responsive to our minor changes. Chris offered suggestions and ideas to improve our view and the safety around our cabin as he was doing the work with the crew. Appreciated most was communication and scheduling with Dustin. We were able to plan and fit it in when they said they were going to be here.
Thank you for your kind review of our services and staff. We're happy to know you were pleased with the work that was done, as well as our efforts to professionally respond to your concerns. Your business is appreciated! We hope you'll allow us to serve you with any future tree service needs.
The process from quote to completion was an easy one. Steve and his crew did a great job, and I would definitely recommend them for any future tree management needs if you live in Sevier County!
We are happy that you found the process to be an easy one from start to finish. Your recommendation means a lot to us. We hope others living not only in Sevier County, but surrounding counties as well, will read your review and consider us for their tree service needs too. We appreciate your business & the time you took to write this great review!
We (Gary and I) would like to thank B&B for doing what they said they would, and when they said they would do it. They showed up bright and early with two bucket rigs and chippers. Watching the man doing all the cutting and moving around in the bucket, and the very competent ground crew, was a thing of beauty in motion. By 3 pm they had done everything AND cleaned up. We would most definitely call on them again.
We at B&B Tree Management, LLC appreciate your wonderful review! Our number one priority is to ensure our work is done safely and in a manner that ensures the utmost in customer satisfaction. We are glad to know you were happy with the job we did. Thank you for allowing us to complete this project for you. We look forward to having the opportunity to work with you again.
The crew arrived on time. They were courteous, professional and efficient. I would definitely recommend them to anyone needing tree work done. Thanks to the crew.
Thank you for taking the time to review us! We appreciate the opportunity to serve you.
I had several trees cut by b&b and they performed a difficult job very well. I will use them again I'm sure. Good people. Good price.
We appreciate our returning customers. Thank you for continuing to trust us with your tree service needs. Your business is definitely appreciated!
They were dependable!
We appreciate your business. Thank you for your review!
B&B Tree Management quoted me the best price for a difficult tree removal. They came and did an outstanding job with removal and clean up. I will be calling again for future tree removals.
Thank you for the great review! We take pride in the work we do and appreciate the feedback. Our goal is to provide exceptional customer service at affordable pricing. We hope to work with you again!
These guys are the best out there. Reasonably priced. Quality work. Great crew. Show up when they say and stay until they are done which is unusual for this area. Plan on using again.
Your review addresses some of our top priorities...a great crew, reasonable pricing, and the ability to provide quality work. Thank you for letting us know we're doing a good job! We very much appreciate your business!
Our insurance required us to have tree limbs trimmed over our cabin. After calling several different companies and waiting over a month, B&B Tree Management was able to get us in within a week at a reasonable price. They did an excellent job and cleaned up after themselves. Mr. Stutts, as all the gentlemen, were very courteous and professional. I'm grateful we found them, and will use them for future jobs!
Thank you so much for taking the time to post this review. We're glad to have been able to provide for your tree service needs in a way that was satisfactory to you. We also are glad you found us! Please, do call us for any future projects.
Total experience was GREAT.....Dustin came same day I called.....quote was very fair.....Crew showed up on time and did an excellent job in about a 1/3rd of time allotted. Will definitely recommend and use in the future.
Thank you so much for your kind review of our company. We are committed to providing quality services at a fair price. We sincerely appreciate your business and look forward to working with you on future projects.
Very Professional & Reliable company to work with. I'm the Chief Engineer for a Resort in Gatlinburg and contracted B & B Tree Management to remove eight very large trees in a difficult location. Their team was very safety conscious of my in house guests & staff. Everyone on their team worked in a safe & efficient manner.
I would definitely recommend them to anyone needing the services they provide.
Thank you for allowing B&B Tree Management, LLC to assist with the project at the resort. We appreciate your wonderful review and look forward to working with you again.
You asked, "How did we do?"....You did a fantastic job ! Your crew were friendly, helpful, very skilled, and very efficient .
We had a large oak tree cut down (was leaning toward the house) and several others....all in a working days time.
A huge crane was brought from Blalocks for the job, and the crane operator (Yankee) did a superb job. Brad climbed trees and
gave advice and did great (many years experience) and Steve, the owner did everything we asked for and more ! My wife and I
couldn't have been more pleased. Our house is surrounded by trees and Steve told us to keep an eye on several of them. If the
time comes for a tree cutting, we'll call B&B in a heartbeat !
B&B Tree Management, LLC truly appreciates this wonderful review. We are very glad to know you were happy with the services we provided. Thank you for your business and for taking the time to let us know how we did! We look forward to the opportunity to work with you again.
Dustin was great to work with. He was very professional and explained all our options regarding our trees that were killed in the wildfires. The price was very reasonable and they cleaned up everything perfectly. We will definitely use them again.
We have made Dustin aware of your comments. He is very appreciative! Thank you for the great review of the work that was performed. We appreciate your business and look forward to the continuation of a wonderful business relationship with you
B&B Tree Management, LLC is truly grateful for your fantastic review. We very much appreciate your business and hope you'll contact us again for all your tree service needs.
If you want an insured licensed professional company,this is the one to call! Steve and his crew did exactly what we had discussed at the time of the estimate. They showed up when they were supposed to. I would highly recommend this company!!
We appreciate your feedback and your recommendation. Thank you for the awesome review! We hope you'll keep us in mind for all future tree service needs.
Thanks for a job well done. From phone call to the follow up, it was a pleasure to do business with you. If in the future we need any tree services you have our business...
Lil' Kings and Queens Child Care Center, LLC: Thank you for the very positive review! We are always grateful for the opportunity to serve our local businesses. It will be our pleasure to assist you with all future tree service needs.
The staff at B&B has made my tree removal an smooth and easy process. Donna and the office staff kept me informed of the estimators' arrival. Dustin arrived on time and quoted a price and date while on site for a quick process. Justin and the "cutting crew" did a tremendous job. The big old oak came down exactly where it was planned. It did not damage any of the large trees next to it, which was a concern of ours. I would not hesitate to contact B&B again.
It is always a pleasure to work with great customers, such as yourself. We know your time is valuable, and we truly appreciate you taking the time to review our staff and the job we did. As stated in previous responses, we take pride in the work we do and strive to make sure our customers are completely happy with the jobs we do. We look forward to the opportunity to serve you again.
Professional. The very first thing they did was send me proof of their insurance. The fair estimate came shortly after that. They get the job done when they said they would and they did it right. No mess left behind. No damage to property. Insured and bonded.
Thank you for the great review! We make every effort to keep our costs reasonable and fair, while maintaining a professional, safe, and well-managed job site. We appreciate that you noticed those efforts. We sincerely value your business and your feedback. Please contact us with any future tree service needs you might have.
B & B gave me a price and a date to do the job. They did exactly what they said they would do, and raked and cleaned up all the mess afterward.
Professionalism is a goal we continue to strive for, improve, and maintain. Your valuable comments help us to know we're on track. Thank you for your comments and your business. We hope to work with you again.
The team led by Chris were very professional! They were well equipped with proper safety equipment and tools of the trade! Special care was taken to protect our home and yard! Dustin and Steve were great in providing information on options to best utilize our property! We will recommend and continue to use B&B Tree Management!
We very much appreciate you taking the time to do this review. Safety is of utmost importance, and we at B&B Tree Management, LLC take it very seriously. Thank you for acknowledging the care that was taken to protect your property. If we can be of help to you or your friends and family in the future, please don't hesitate to contact us.
Great experience with B&B. They did everything exactly as we discussed, and all the work was done perfectly on time. I will be keeping their # and using them again! Thanks B&B for the GREAT job!
Thank you very much for your time in submitting this wonderful review! We pride ourselves on being a fair and dependable company. We value our customers and appreciate the confidence you put in our team. Please do keep us in mind for all your tree service needs.